Privacy Policy

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Last Updated: January 2026

1. Introduction Welcome to Visual Momentum ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (www.visualmomentum.co.uk) or use our design services.

2. Who We Are For the purposes of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), the data controller is: Visual Momentum 17 Swallowfield, Chorley New Rd. Horwich, Bolton, BL6 6HN United Kingdom Email: sales@visualmomentum.co.uk

3. Information We Collect We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the choices you make, and may include:

• Personal Details: Name, business name, email address, phone number, and postal address (for invoicing).
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor (e.g., PayPal, Stripe, or Bank Transfer), and you should review their privacy policies and contact the payment processor directly to respond to your questions.
• Design Briefs: Any information regarding your business, customers, or preferences that you provide to help us create your designs.

4. How We Use Your Information We use the information we collect or receive for the following purposes:

• To facilitate account creation and logon process.
• To fulfill and manage your orders. We use your information to fulfill your design packages, send invoices, and deliver final files.
• To communicate with you. We may use your information to request feedback and to contact you about your use of our services.
• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (e.g., for fraud monitoring and prevention).

5. Sharing Your Information We do not sell, trade, or rent your personal identification information to others. We may share information with strictly necessary third parties, such as:

• Service Providers: Website hosting (GoDaddy), email services, and payment processors who assist us in operating our website and conducting our business.
• Legal Obligations: If we are required by law to disclose your information (e.g., by court order).
  

6. Cookies and Tracking Our website uses "cookies" to enhance your experience. A cookie is a piece of data stored on your hard drive to help us improve your access to our site and identify repeat visitors. You can choose to disable cookies through your individual browser options, though this may affect your user experience.

7. Data Retention We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Your Rights (UK GDPR) Under UK data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at sales@visualmomentum.co.uk.

9. Changes to This Policy We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

10. Contact Us If you have questions or comments about this policy, you may contact us by post at:

Visual Momentum 17 Swallowfield, Chorley New Rd. Horwich, Bolton, BL6 6HN United Kingdom